Skip to main content

Lodge Caretaker

Department: Housekeeping

Closing date: Ongoing

Salary: Up to £12.21 per hour


Stoke by Nayland Resort is looking for a Lodge Caretaker to join the team on a full-time or part-time basis.

Working as part of the Housekeeping Team, and reporting to the Housekeeping Manager, the successful candidate will ensure that all lodge guests are looked after and given excellent customer service throughout their stay.

Job responsibilities:

  • Checking guests into the lodges and ensuring they are shown how to use all equipment and facilities
  • Check lodges when guests depart for any missing items or damages
  • Re-stock lodges with consumables and supplies
  • Assist guests with any requests they have during their stay
  • Assist the housekeeping staff
  • Ensure the lodge vehicle is kept clean, tidy and with sufficient fuel at all times
  • Maintain the lodges and Honey Tye to ensure they are in full working order and nicely presented
  • Clean windows and balconies before each guest arrives
  • Keep grounds around lodges clean and tidy, including the BBQ area
  • Fill water softeners with salt tablets as required
  • Check lodges before guests arrive to ensure housekeeping and presentation levels are up to our 5* standard
  • Carry out general maintenance jobs
  • Carry out any other tasks as required

Qualifications or desired skills:

  • A professional attitude and approach to work
  • Experience of working in a customer service environment
  • Excellent attention to detail
  • The ability to work alone and in a team
  • Be able to work under pressure
  • Full Driving Licence
  • Minor maintenance knowledge
  • Cleaning experience

SbN team benefits:

  • Discounted food and drink in our bars and restaurants
  • Discounted hotel stays for yourself, friends and family
  • Employee Assistance Programme
  • Training and development opportunities
  • Free on-site parking
  • Discounted golf and leisure club membership

Additional information:

As part of the Housekeeping Team you will be expected to work varying shifts. These shifts will include weekends and Bank Holidays. This role offers an excellent employee benefits package, as well as 28 days holiday on a pro-rata basis. Due to our location, having your own transport is essential.

Terms & Conditions

Stoke by Nayland Resort is part of the family-owned Boxford Group, which has been established for over 80 years. Due to our location, nestled in the Dedham Vale Area of Outstanding Natural Beauty (AONB), having your own transport is essential.

Due to a high volume of applications, unfortunately, we’re unable to respond to everyone. If you have not received a response within 7 working days, you have not been successful on this occasion.
Thank you for taking the time to apply, and please keep checking our careers page for more exciting opportunities to work with us.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Contact Details

T: 01206 262836

E: recruitment@stokebynayland.com

A: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ