Retail Manager

• Agreeing and achieving budgeted sales for Pro Shop and Pippin goods, golf buggy sales and custom fitting targets.
• Developing and implementing a comprehensive Sales and Marketing plan to deliver revenue targets.
• Ensuring the team is fully aware of sales targets and trained to maximise all sales responsibilities and opportunities.
• Achieving budgeted departmental P&L profit target via management of payroll, Cost of Sales & all other allocated cost lines.
• Ensuring the team knows the products and activities that deliver the highest profit margins.
• Achieving a sales value for each sale made that allows, after all direct costs, the appropriate gross profit margin for each sale.
• Creating an outstanding Customer Journey and experience.
• Managing the rota, ensuring that the shop is adequately staffed at all times.
• Managing stock rotation to ensure compliance with food standards.
• Managing and monitoring customer complaints.
• Ensuring the team is aware of KPIs and how they are measured.
• Providing clear Job Descriptions, goals and performance targets to all team members.
• Effective recruitment of the Golf & Retail team, through collaboration with the Golf Operations Manager.
• Ensuring compliance with all appropriate legislation.

• Retail management experience.
• Purchasing experience.
• The desire for knowledge and developing oneself and team.
• Strong commercial awareness.
• Golf background or knowledge is desirable but not essential.

• Opportunities for career progression
• Excellent rates of pay
• Discounted golf and leisure membership
• Discounted hotel rooms

As part of the Golf & Retail team, you will be expected to work five days from seven, including weekends, dependant on business needs. This role offers a competitive salary as well as additional employee benefits. When applying please also give details of present salary and salary expectations.