Spa Manager
Department: Peake Spa
Closing date: Ongoing
Salary: Up to £45,000.00 per year
Stoke by Nayland Resort is looking for a Spa Manager to join the team on a full-time, permanent basis.
Peake Spa at Stoke by Nayland Resort is a fast-paced and exciting environment where the Spa Manager will be encouraged to develop their commercial and operational skills. This role would suit a current Spa Manager looking for a new challenge or an Assistant Spa Manager with strong managerial experience. We work with leading suppliers such as ESPA, Neom, and CACI.
Job responsibilities:
- Ensuring guest experience is to a 5* standard
- Managing costs
- Leading and developing a team of spa therapists and receptionists
- Achieving monthly sales targets by managing the spa diary and ensuring that all space is utilised effectively
- Ensuring all areas of the spa are adequately covered whilst keeping costs in line with budget
- Departmental HR with the assistance of the HR team
- Communication with the spa team and colleagues in other departments
- Attending weekly guest feedback and operational meetings
- Ensure 100% adherence to company Health & Safety policies and report any concerns
Qualifications or desired skills:
- Beauty therapy NVQ Level 3 (or equivalent)
- Experience in a management or supervisory position
- Excellent communication skills
- Good standards of computer literacy in Microsoft Word, Excel and Outlook
- Stock Control experience
SbN team benefits:
- Discounted food and drink in our bars and restaurants
- Discounted hotel stays for yourself, friends and family
- Employee Assistance Programme
- Training and development opportunities
- Free on-site parking
- Discounted golf and leisure club membership
Additional information:
As part of the Spa Team you will be expected to work varying shifts including weekends and evenings, as required. This role offers an excellent employee benefits package as well as 28 days holiday on a pro-rata basis.
Terms & Conditions
Stoke by Nayland Resort is part of the family-owned Boxford Group, which has been established for over 80 years. Due to our location, nestled in the Dedham Vale Area of Outstanding Natural Beauty (AONB), having your own transport is essential.
Due to a high volume of applications, unfortunately, we’re unable to respond to everyone. If you have not received a response within 7 working days, you have not been successful on this occasion.
Thank you for taking the time to apply, and please keep checking our careers page for more exciting opportunities to work with us.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Contact Details
T: 01206 262836
E: recruitment@stokebynayland.com
A: Stoke by Nayland Resort, Keepers Lane, Leavenheath, Colchester, Essex, CO6 4PZ